What Questions Should I Ask Before Hiring A Public Adjuster?

  • January 8, 2020
  • admin

As a reputable team of public adjusters fighting for commercial claims in West Chester and the surrounding areas, Steven Borenstein Public Adjusters understands that the claims process can be daunting. Once you decide you need to hire a professional to help you out, finding an experienced public adjuster with a solid track record who will charge a fair price can be overwhelming. We’re here to help you out on that! 

As with all professionals, we understand that you have to hire someone you can trust. We’ve listed a few questions you can ask when affirming the perfect public adjuster for you and your claim.

Who will be communicating with the insurance company? 

A public adjuster should be hired immediately, and it’s best to let them report the claim to the insurance company. In fact, almost all the communication should only be between the public adjuster and the insurance company. An experienced public adjuster will know how to handle any questions that the insurance company asks, so it’s best to let them take the lead here. 

What types of claims do they usually handle? 

When hiring an adjuster, make sure they have handled claims of a similar kind. While you can inquire about this speaking with a representative, this information may be available on the company’s website.

Is the company licensed to practice public adjusting in this state? 

The state insurance department should be contacted to determine if the company is currently licensed.

How long has the claims company been in business? 

Take into account how long your adjuster has worked for the company. Inquire about the nature of the firm; is it a long-standing team of claims professionals? Is it a newly established firm by a public adjuster with decades of experience? Do you trust them to handle a case of this size based on their years of experience?

Do they have good references?

A legitimate team of adjusters will provide references along with recommendation letters from previous clients. Follow up with the client to get an even more accurate depiction of how the firm operates.

How many claims does the firm currently handle? 

The answer will help you determine the priority level of your claim. Will it get proper attention, or might it be put on the backburner?

Why is the company a good fit for this claim? 

Let the adjuster explain why you should go with his or her firm. This question can open up the floor for extra information about the inner workings of the claims process, the history of the firm, and more.

For more information about our services or a claim regarding commercial property damage insurance in Queens and the surrounding areas, contact Steven Borenstein Public Adjusters today.